Accountability of Public Service at the Kapuas Kanan Hulu Sub-District Office Sintang

Public service accountability of the Kapuas Kanan Hulu Sub-District Office in implementing public services as
an effort to support and know the activities of the administration of the state apparatus by applicable regulations.
The research method used is descriptive qualitative. The research subjects consisted of the Lurah (The leader of
sub-district), the head of the government, peace, order, and public service section, and two members of the
community. Techniques and research data collection tools using interviews, observation, and documentation
studies. Qualitative data analysis techniques. The results of the study reveal that the aspect of public service
accountability in the form of accountability for public service obligations has been implemented with the support
of the leadership role in the field of work, job descriptions, fairness of task clarity, and balance of responsibility
reporting authority in the field of service. The research concludes that public service accountability in Kapuas
Kanan Hulu Village has been implemented properly. Suggestions are conveyed that the accountability of public
services that have been well maintained and developed, then for the future it is necessary to encourage the spirit
of employees to be able to develop competency standards for providing public services to achieve minimum
service standard work performance.
Keywords: Accountability, Service, Public